Refund policy
Last updated: 2025-12-28
At AURELIA PROJECTOR, we want you to be satisfied with your purchase. This Refund Policy explains how returns and refunds work on our website.
1. Returns
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We accept returns only for defective or damaged products.
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Defective/damaged products must be reported within 24 hours of delivery.
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To be eligible for a return, the product must be sent back to us in its original condition.
2. Refunds
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Refunds are made to the original payment method.
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Shipping costs are not refunded.
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Refunds may take a few days to process after the returned product is received.
3. Defective or Incorrect Products
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If your product is defective or incorrect, you can choose to:
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Receive a replacement, or
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Receive a refund
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You must return the defective/damaged product to qualify.
4. Lost Packages
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If a package is lost during shipping, handling is covered in our Shipping Policy.
5. Contact Us
For any refund or return inquiries, contact us at:
aureliaprojector@gmail.com